Scheduling
We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.
Office Hours
We try our best to stay on schedule to minimize your waiting. Due to the fact Dr. Todd Thurlow and Dr. Lisa Thurlow provide many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.
Cancellation Policy
Your appointment time is reserved just for you. If you find that you need to change your appointment, please let us know 24 business hours in advance. By doing so, we can assist another patient in the vacated appointment time. Failure to provide adequate notice and/or failure to arrive at the appointed time may result in a cancellation fee.